Privacy Policy

Last updated: January 2025

1. Introduction

Digilent ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

By using our website or services, you consent to the practices described in this policy. If you do not agree with any part of this policy, please do not use our website or services.

2. Who we are

Digilent provides AI advisory services for enterprise leaders. We help organisations develop AI strategies, establish governance frameworks, and integrate AI capabilities into their operations. We are committed to handling personal information responsibly and in accordance with applicable privacy laws.

3. What information we collect

We may collect the following types of information:

• Contact information: Name, email address, phone number, job title, and organisation name when you submit a form or contact us directly.
• Usage data: Information about how you interact with our website, including pages visited, time spent on pages, and referral sources.
• Technical data: IP address, browser type, device type, operating system, and other technical identifiers.
• Communications: Records of correspondence when you contact us, including emails and form submissions.
• Engagement information: Information relevant to service delivery when you engage us for advisory services.

4. How we use your information

We use the information we collect to:

• Respond to your enquiries and provide requested information
• Deliver, manage, and improve our advisory services
• Send relevant communications about our services (with your consent)
• Analyse website usage to improve user experience
• Comply with legal obligations and regulatory requirements
• Protect our rights and the security of our services

5. How we share your information

We do not sell your personal information. We may share your information in the following circumstances:

• Service providers: Third parties who help us operate our website and deliver services, such as hosting providers and analytics tools. These providers are bound by confidentiality obligations.
• Legal requirements: When required by law, regulation, or legal process, or to protect our rights and safety.
• Business transfers: In connection with a merger, acquisition, or sale of assets, with appropriate safeguards in place.
• With your consent: In other circumstances where you have given explicit consent.

6. Data storage and security

We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

We retain your information only as long as necessary for the purposes outlined in this policy or as required by law. When information is no longer needed, we securely delete or anonymise it.

7. Your rights

Depending on your location, you may have the following rights regarding your personal information:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain types of processing
• Request data portability where applicable
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.

8. Contact us

If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about our data practices, please contact us at:

Digilent
Email: privacy@digilent.com.au

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.